SERVICES

Gain a quick understanding of the current status of your Salesforce setup, its scalability and optimisation potential. The Salesforce Assessment will give you a high-level understanding within one week!  Included are - 2 business interviews (1h each) - 1 technical interview (1.5h) - System and documentation review - 1 debrief & feedback session - 1 final report

Discover the potential of Salesforce. Find and implement the right CRM solutions specific to your business cases. Get support on clarifying your business and technical needs and requirements, creating a development roadmap and finding the balance between customisation, business optimisation and technical debt.

Create a sustainable and informed CRM and IT strategy and roadmap that will help your business thrive. Learn how to define SMART* goals, leverage data to improve productivity, reduce costs with automation and establish the processes and systems for a 360° customer experience. Ensure that your IT strategy is in alignment with your overall business strategy, sales goals, and company culture. ​*​Specific, Measurable, Achievable, Relevant, Time-bound

Are you ready to harness the transformative power of artificial intelligence to supercharge your business's efficiency and propel it towards a future of growth? Learn how to prepare your CRM system and architecture for a seamless AI integration. I will guide you through the complexities of AI implementation, streamlining processes, optimizing customer interactions, and uncovering invaluable insights from your data. Seamlessly integrating AI into your existing systems enhances efficiency, from personalized automated customer interactions to data-driven insights that fuel strategic decisions. By leveraging this service, you ensure that your IT strategy aligns with your business objectives, positioning your company to thrive in the digital age. Embrace the future with confidence, knowing that you're equipped to capitalize on AI's potential and secure lasting success for your business.

Understand the role and workings of your company's customer support systems,  business applications, general IT architecture and team setup.  Uncover optimisation opportunities, risks and redundancies and understand your potential for future scalability.

Become the tech-savvy leader your company needs in order to grow.  Gain a deep understanding of the impact of technology in your business, the necessity and potential of digital transformation and your purpose as a leader to add value to your company's technology strategy.

Ensure the success of your digital transformation projects and IT governance teams. Enable product owners and project leads to make informed decisions, strengthen their project management skills, build and maintain a sustainable technology roadmap as well as an agile company culture.

D2G + Vyaa - das ist geballte Salesforcekompetenz mit langjähriger Erfahrung aus mittelständischen und globalen Beratungshäusern. Mit den Salesforce Innovation Trainings haben wir ein gemeinsames Format geschaffen, um Salesforce-Organisationen Impulse und Werkzeuge für eine nachhaltige, wirtschaftliche und erfolgreiche Nutzung ihrer Cloud-Plattform mitzugeben. Salesforce sollte einfach zu bedienen sein und täglich Spaß machen. Wir haben uns als Boutique-Beratungen zusammengefunden, weil wir ein gemeinsames Ziel verfolgen: Mehrwerte mit Salesforce schaffen. Wir arbeiten partnerschaftlich, pragmatisch, zielorientiert und mit Weitblick - virtuell oder an unseren Standorten in Sankt Peter-Ording und auf Mallorca. Unsere Trainingsmodule bieten wir wahlweise bei Ihnen vor Ort oder in unseren Partner-Locations am Meer an.

A system is only as good as the people who use it. Drive the successful adoption and usage of your new systems and processes within your entire organisation. Help your employees to understand and commit to the shift and work effectively during it. Learn how to set the right expectations, motivate and keep trainings fun and simple to retain.